Refund policy

General Conditions

- No refunds or exchanges are possible.

- If there is a mistake in the order on our part, the item will be replaced within 7-10 working days, provided we are informed and the incorrect item is returned within 7 days of delivery.

- If a customer selects the button option and the abaya is delivered without buttons, a refund of AED 30 will be issued as a discount code for future orders.

Cancellation Policy

- Customers cannot cancel or change their order once it is placed.

- In the event of cancellation, no refund will be issued.