Refund policy
General Conditions
- No refunds or exchanges are possible.
- If there is a mistake in the order on our part, the item will be replaced within 7-10 working days, provided we are informed and the incorrect item is returned within 7 days of delivery.
- If a customer selects the button option and the abaya is delivered without buttons, a refund of AED 30 will be issued as a discount code for future orders.
Cancellation Policy
- Customers cannot cancel or change their order once it is placed.
- In the event of cancellation, no refund will be issued.